Public Human Resource Management: Essential Principles and Case Studies is written for undergraduate and graduate learners and for the legions of public servants participating in executive education and professional training programs. The idea that public service is a noble calling and essential profession is reinforced by the many examples and 25 case studies that reveal real-life working examples and experiences found in governmental organizations. The centrality of Human Resource (HR) management resides in managing people as assets—the core of the human enterprise—where the focus is on interpersonal or soft skills (effective listening, communicating, and self-improvement), and treating others with dignity, respect and comity.
The nature of work will be drastically affected by the rapidly changing demographic population in the United States, the accelerated growth of advanced technology, such as cloud computing, data storage capabilities, machine learning (ML), cognitive computing, artificial intelligence (AI) and the whiplashes in the workplace associated with transitioning from traditional to hybrid designs, to the Great Resignation, the return to office (RTO) movement, and the Great Detachment. And transactional HR will be replaced with ePHRM and eLearning.
In a classical sense, public human resource management (PHRM) while accepting the new, will embrace the standard “nuts and bolts” of HR management—the history, evolution and development of public service at all levels of government; important leadership notions; Equal Employment Opportunity (EEO); workforce changes (flexibility, flexibility, flexibility); strategic planning; recruitment; classification; employee training and development; motivation; performance evaluation; discipline and conflict resolution (grievances); collective bargaining; and ethical considerations. The one constant of management will remain solid: change is an imperative—learn to accept, understand, implement, and evaluate it; then, “rinse” and “repeat” the cycle.
As you read this book and interact with the major “road signs” on the highway of this human resource management journey, there may be ideas that you will easily applaud and others that will garner disagreement. What is important now is that you begin this significant dialogue with others and see how it compares with your own lived understanding and experiences.
Public Human Resource Management: Essential Principles and Case Studies
See Table of Contents for Details
Chapter 1 – Intro Video – The Evolution of Personnel Management
Chapter 2 – Intro Video – Trends in State and Local Human Resource Systems
Chapter 3 -Intro Video – Protecting Leadership Theories to Learning & Practice: A Synthesis
Chapter 4 – Intro Video – Equal Employment Opportunity in the United States
Chapter 5 – Intro Video – Women at Work
Chapter 6 – Intro Video – Workforce Changes, Family Composition & New Issues
Chapter 7 – Intro Video – Human Resource Planning
Chapter 8 – Intro Video – Recruitment Systems & The Evolution of Recruitment
Chapter 9 – Intro Video – Classification Systems & the Future of Work
Chapter 10 – Intro Video – Compensation
Chapter 11 – Intro Video – Performance Appraisal Systems
Chapter 12 – Intro Video – Employee Training & Development
Chapter 13 – Intro Video – Public-Sector Collective Bargaining
Chapter 14 – Intro Video – Management in a Union Environment
Chapter 15 – Intro Video – Employee Discipline & Conflict Resolution Systems
Postscript – Change as a Constant in Public Human Resources
Appendix A – A Casual Walk in the Garden of Organizational & Human Relations Theory
Appendix B – Case Log & Administrative Journal Entry Template